I want you to be very happy with your purchase and your experience with jewels by Jules.  If you are not pleased with your purchase, please do not hesitate to contact me by email at any time:  diller.julie@gmail.com  You may return your purchase, for any reason as long as it is unused and in its original condition for a full refund. Items must be returned within one week of receipt, and customer is responsible for the return shipping costs.

Please return item in its original packaging making sure it is protected from damage.
  
No returns are accepted on personalized/custom jewelry.